Writing a cheque after six years showed how university digitalisation can overlook edge cases, and why automation should keep a human alternative.
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Writing on academic practice, governance and quality in online higher education, informed by research in pedagogy and information systems.
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What counts as information in information systems? Distinguishing data, capta, information and knowledge, and why information is subjective in practice.
The WCAG 3.0 draft changes how accessibility is assessed across web and mobile apps. The key changes from WCAG 2.2, from a practitioner's point of view.
How information architecture shapes the user experience of websites, from hierarchies and deep linking to card sorting and wireframes.
I've passed my viva and submitted my PhD thesis on the quality of online informational content, which developed the Informative Web Content Guidelines (IWCG).
Our HICSS paper draws on Bergson and Whitehead to ask how immersion in digital networks affects free will, and argues for IT mindfulness and ethical design.