Higher Education Governance and Quality
Online education shouldn't just replicate the physical classroom; it should evolve it. My mission is to build digital learning environments that balance digital pedagogy with rigorous academic quality governance.
Bridging the gap between digital pedagogy and technologies
I sit at a rare intersection in Higher Education: Information Systems architecture and digital pedagogy. Too often, universities treat online technologies as an administrative container, a place to "dump" static files and lecture recordings. My career has been dedicated to shifting this paradigm. I view digital platforms not just as software, but as spaces where cognitive psychology, user experience, and academic rigour collide.
My leadership is heavily informed by my doctoral research, where I developed the Informative Web Content Guidelines (IWCG). While standard accessibility metrics (WCAG) focus on technical compatibility, the IWCG framework provides an empirical model for cognitive usability, structuring digital content to minimise user friction and optimise how online postgraduate students retain complex material.
My current role
As the Director of Academic Practice at CEG Digital, I lead the strategic implementation, design, and continuous improvement of online Master's degrees across top-tier international university partnerships. My work involves managing the delicate tension between rapid digital innovation and rigid regulatory thresholds (such as QAA and OfS frameworks).
My core focus areas include:
Postgraduate Curriculum Design: Transforming traditional disciplines (STEM, Business, Social Sciences) into active, asynchronous online learning models.
Intrinsic Gamification: Adapting engagement mechanics from digital apps to boost retention and combat asynchronous isolation in higher education.
Faculty Enablement: Mentoring and upskilling traditional academic faculty, giving them the tools and confidence to become high-performing online educators.
Professional foundations
My strategic approach is backed by rigorous academic qualifications and professional recognition across the technology and management sectors:
- PhD in Information Systems & Computer Science, with a focus on web content usability & quality frameworks (IWCG).
- SFHEA – Fellow of Advance HE
- CMgr FCMI – Chartered Manager, and Fellow of the CMI
Reflecting my prior background in Software Engineering, I have conducted several research projects into digital-related topics. This includes my PhD thesis examining ways to incorporate the concept of informativeness into the industry-standard WCAG with the Informative Content Web Guidelines (ICWG). In addition, I have researched the current state of age-assurance technologies for restricted online sales in the UK through two funded projects to examine the legislation and effectiveness of existing practices.
Let's connect
Whether you are looking to collaborate on digital pedagogy research, discuss online degree portfolio scaling, or invite me to speak on the future of EdTech governance, I’d love to hear from you.