I am dedicated to advancing online education through innovative academic practices and quality assurance. With a background in software engineering and teaching, I specialise in developing effective learning strategies, enhancing curriculum structures, and improving the student experience. My work aligns with the highest standards set by partner universities and regulatory bodies, ensuring academic excellence and continuous improvement.

Academic Practice

As a dedicated professional in the field of academic practice, I have built a robust career focused on enhancing online education and ensuring academic quality. Currently, I serve as the Director of Academic Practice at Cambridge Education Group (CEG), where I spearhead initiatives to develop new programmes, maintain high academic standards, and introduce innovative online pedagogic practices. My role involves delivering top-tier online postgraduate degrees to over 5,000 students across nine partner higher education institutions (HEIs).

At CEG, I leverage my background to lead projects aimed at enhancing the student experience through data-driven approaches and best practices. My approach is grounded in reflective practice and continuous improvement, aligning with standards set by the Office for Students (OfS), partner universities, and professional, statutory, and regulatory bodies (PSRBs).

Background

My journey began with a strong foundation in software engineering, where I gained valuable technical skills and a deep understanding of digital tools. This was followed by a role as an Information Security trainer for Non-Governmental Organisations (NGOs), where I honed my ability to communicate complex information effectively to diverse audiences. Transitioning into academia, I served as a Lecturer in Computer Science and Digital Business, which allowed me to merge my technical expertise with my passion for education.

In addition to my technical and academic roles, I am passionate about the strategic application of digital-led education pedagogies. I work closely with Programme Leaders, senior academic leaders, and professional services staff to develop regulations, processes, and guidance that support effective learning strategies. My multifaceted approach involves mentoring, supportive collaboration, and strategic planning, all aimed at maintaining CEG’s reputation for academic excellence and innovation.

Research & Qualifications

Reflecting my prior background in Software Engineering, I have conducted several research projects into digital-related topics. This includes my PhD thesis examining ways to incorporate the concept of informativeness into the industry-standard WCAG with the Informative Content Web Guidelines (ICWG). In addition, I have researched the current state of age-assurance technologies for restricted online sales in the UK through two funded projects to examine the legislation and effectiveness of existing practices.

My qualifications and memberships include:

MA (Cantab) Computer Science, University of Cambridge
MSc Information Security, University of Salford
PhD Information Systems, University of Salford
PGCAP Postgraduate Certificate in Academic Practice, University of Salford
FHEA Fellow of Advance HE
FRSA Fellow of the Royal Society of Arts
CMgr FCMI Chartered Manager and Fellow of the Chartered Management Institute