I am a Higher Education leader and researcher dedicated to shaping the future of online pedagogy. As Head of Academic Practice, I specialize in designing and scaling high-impact online degrees that blend cutting-edge digital strategy with rigorous academic standards. By bridging the gap between innovative student experiences, complex regulatory frameworks, and global university partnerships, I ensure online education delivers measurable, world-class excellence.
IWCG
My doctoral thesis focused on the identification of the Informative Web Content Guidelines (IWCG), an analogue to the WCAG focusing on how to ensure textual content is accessible to users online.
Learn more about IWCGAge Assurance
Current UK regulations and processes for online age restricted sales are ineffective: read more about my commissioned research on future technology applications in alcohol sales through e-commerce.
Age assurance researchLatest Articles
Read Jess' latest articles on UK Higher Education practice, research, and pedagogical approaches for international cohorts of online postgraduate students.
Latest articlesLatest Articles
Self‑diagnostic Study Skills tool for online PGT students
Discover our online self-diagnostic tool engineered specifically for mature, part-time postgraduate distance learners. By evaluating student confidence and competence across eight academic domains, the system delivers personalised resource pathways, 1-to-1 support, and targeted interventions.
Enhancing study skills for online postgraduate students: an interventionary approach
A proactive study skills intervention for online postgraduate students at Hull Online enhanced academic confidence, engagement, and performance. Through early, tailored support, the pilot addressed challenges in academic writing, time management, and critical thinking. Positive feedback and improved outcomes suggest strong potential for wider adoption and long-term impact.
Chequing for edge cases in digital automation
Writing a cheque after six years highlighted how universities' digitalisation often overlooks edge cases. Technology should enhance, not replace, human interaction, ensuring flexibility for diverse needs.