I am a Higher Education leader and researcher dedicated to shaping the future of online pedagogy. As Director of Academic Practice, I specialise in designing and scaling high-impact online degrees that blend cutting-edge digital strategy with rigorous academic standards. By bridging the gap between innovative student experiences, complex regulatory frameworks, and global university partnerships, I ensure online education delivers appropriate student experiences.
My doctoral thesis focused on the identification of the Informative Web Content Guidelines (IWCG), an analogue to the WCAG focusing on how to ensure textual content is accessible to users online.
Learn more about IWCGCurrent UK regulations and processes for online age restricted sales are ineffective: read more about my commissioned research on future technology applications in alcohol sales through e-commerce.
Age assurance researchRead Jess' latest articles on UK Higher Education practice, research, and pedagogical approaches for international cohorts of online postgraduate students.
Latest articles
Can banking apps solve underage online sales better than a centralised state ID? Discover how the banking sector's new digital verification service mirrors years of my research on privacy-preserving age-assurance. Explore how this ecosystem bridges the gap between secure transactions, data minimisation, and real-world e-commerce safety.
Balancing life and study is a major hurdle for online postgraduates. Previewing our upcoming University of Hull conference presentation, this post introduces a new digital tool built around an eight-domain framework. It provides personalised self-diagnostics and targeted interventions to boost academic confidence early on. Read more and share your feedback!
Discover what it takes to navigate change, bridge institutional gaps, and drive student success in the evolving world of online learning. This look into achieving Fellowship of the Staff and Educational Development Association (FSEDA) explores strategic academic practice, the "third space" of higher education, and inclusive design for global student cohorts.