I am a Higher Education leader and researcher dedicated to shaping the future of online pedagogy. As Head of Academic Practice, I specialize in designing and scaling high-impact online degrees that blend cutting-edge digital strategy with rigorous academic standards. By bridging the gap between innovative student experiences, complex regulatory frameworks, and global university partnerships, I ensure online education delivers measurable, world-class excellence.
IWCG
My doctoral thesis focused on the identification of the Informative Web Content Guidelines (IWCG), an analogue to the WCAG focusing on how to ensure textual content is accessible to users online.
Learn more about IWCGAge Assurance
Current UK regulations and processes for online age restricted sales are ineffective: read more about my commissioned research on future technology applications in alcohol sales through e-commerce.
Age assurance researchLatest Articles
Read Jess' latest articles on UK Higher Education practice, research, and pedagogical approaches for international cohorts of online postgraduate students.
Latest articlesLatest Articles
Beyond the "one-size-fits-all" model: Our new self-diagnostic study skills tool for online postgrads
Balancing life and study is a major hurdle for online postgraduates. Previewing our upcoming University of Hull conference presentation, this post introduces a new digital tool built around an eight-domain framework. It provides personalised self-diagnostics and targeted interventions to boost academic confidence early on. Read more and share your feedback!
Celebrating a milestone: Fellowship of the Staff and Educational Development Association (FSEDA)
Discover what it takes to navigate change, bridge institutional gaps, and drive student success in the evolving world of online learning. This look into achieving Fellowship of the Staff and Educational Development Association (FSEDA) explores strategic academic practice, the "third space" of higher education, and inclusive design for global student cohorts.
Self‑diagnostic Study Skills tool for online PGT students
Discover our online self-diagnostic tool engineered specifically for mature, part-time postgraduate distance learners. By evaluating student confidence and competence across eight academic domains, the system delivers personalised resource pathways, 1-to-1 support, and targeted interventions.