How WCAG developed from version 1.0 to the draft 3.0, what each version added, and how UK public sector accessibility regulations responded.
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Writing on academic practice, governance and quality in online higher education, informed by research in pedagogy and information systems.
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What counts as information in information systems? Distinguishing data, capta, information and knowledge, and why information is subjective in practice.
How information architecture shapes the user experience of websites, from hierarchies and deep linking to card sorting and wireframes.
I've passed my viva and submitted my PhD thesis on the quality of online informational content, which developed the Informative Web Content Guidelines (IWCG).